Shipping policy
We want your lamp to reach you safely and without a surprise at checkout.
Free worldwide shipping
Shipping is free and tracked on every order, worldwide, with no minimum to spend.
Handling time
We pack and ship most orders within [1 to 2 business days]. Each lamp is tested and packed by hand.
Delivery estimates
- United States & United Kingdom: about 5 to 10 business days after shipping.
- All other countries: about 6 to 12 business days after shipping.
These are estimates, not guarantees. Holidays, customs, and weather can add a few days.
Tracking
You get a tracking link by email as soon as your order ships.
Customs and duties
For some countries, local import taxes or duties may apply on delivery. These are set by your country, not by us, and are the buyer's responsibility.
Wrong or damaged parcels
If your order arrives damaged or something is missing, write to us within 14 days and we will make it right.
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30-day money-back guarantee
Live with your lamp for 30 days. If it doesn't warm your home, send it back for a full refund.









