Questions & Answers

Is it really cordless?

Yes. There is no plug and no trailing wire. The lamp holds its own charge, so you can set it anywhere: a shelf, a windowsill, the dinner table, even outside on a still evening.

When the light fades, you charge it with the USB-C cable in the box, the same way you charge a phone.

How long does one charge last?

It depends on how bright you keep it. On the lower, warmer settings most of our lamps glow for many hours; turned up bright, the evening is shorter.

A full charge takes a few hours. Most people top theirs up once or twice a week.

Is the light warm or harsh?

Warm. These were made for cozy evenings, not for an office.

Many of our lamps let you dim the glow right down to a soft candlelight, or step it up when you want to read.

Are the shades really made by hand?

The fabric shades are. Astrid pleats, presses and finishes each one herself, one at a time.

The lamp base holds the light and the battery; the shade is the part made by hand, and it's why no two feel mass-produced.

Can I use it outside?

Our outdoor and solar lights are built for it. The indoor table lamps are happiest on a covered porch or a still, dry evening, then back inside.

Each product page says where a light belongs.

How long until it arrives?

United States and United Kingdom: usually 5 to 10 business days.

Everywhere else, including Canada, Australia and New Zealand: 6 to 12 business days.

Shipping is free on every order.

What if I don't like it?

Send it back within 30 days and we'll refund you in full. Wrong room, wrong light, or you just changed your mind: all fine.

We've run this shop on trust for 46 years. We aren't about to stop now.

Still wondering about something? Write to us. Astrid or Sven will answer.