Where's My Order?

Thank you for shopping the closing sale. Here is what happens after you order.

When it ships

We pack and ship most orders within [1 to 2 business days] of your order. Sven tests and packs every lamp by hand before it goes out.

When it arrives

Shipping is free and tracked, worldwide, with no minimum. Once it leaves us, delivery usually takes:

• United States & United Kingdom: about 5 to 10 business days
• Everywhere else: about 6 to 12 business days

During busy times like the holidays, it can take a little longer.

Tracking your parcel

As soon as your order ships, we email you a tracking link so you can follow it to your door. If you do not see it, please check your spam folder.

Need help?

If your tracking has not moved in a few days, or anything looks wrong, write to us. We answer every message.